On this page, we talk about how you can support the person you care for to be safer.
This includes how to support them to be safe from
Violence or abuse is when someone:
- hurts you
- scares you
- controls you.
There is support available if the information on this page upsets you.
You can find out more on our page about support.
Supporting the person in the right way
It can be hard to know what to do if the person you care for is experiencing violence or abuse.
And it can be harder to know how to support them if it is the first time you have had to do it.
You cannot fix everything that has happened.
But you can support the person you care for to be safer.
Making sure both of you are safe
It is important to make sure you and the person you care for are both safe.
If you think the person you care for is experiencing violence or abuse, you should talk to them in private about it.
If you send them text messages, make sure that the person using violence or abuse will not find them.
Doing this can help keep you both safe.
You should not try to talk to the person who is using violence or abuse.
It can make things worse.
It is better to focus on supporting the person who they hurt.
Do not try to control the person
You should not try to control the person you care for if they are experiencing violence or abuse.
You should aim to support them.
And ask them what they want and need.
You can suggest things they could do.
But you should also:
- ask questions
- listen to what they have to say.
You should tell the person if you want to do something that will affect them.
For example, if you want to tell the police what has been happening.
You can find out more on our page about speaking up for the person you care for.
If the person wants to leave their relationship
People can experience violence or abuse in their
Your relationship with someone is how you are connected to them.
For example, relationships with their:
- partner, like a boyfriend or girlfriend
- friends
- family.
Research shows that people are most at risk when they try to leave a relationship where there is violence or abuse.
You can tell the person with disability you care for that you can support them to leave if they want.
You should only tell them this if you feel comfortable.
We have information on this website about how they can try to be safe when they leave.
You can find out more on our page about how to be safe when you leave a relationship.
If the person wants to stay in their relationship
Many people think that leaving a relationship where there is violence or abuse is an easy choice to make.
But for some people the decision to leave can be very hard.
People might stay for different reasons.
For example, they might stay because the other person supports them with:
- their day-to-day tasks
- managing their money.
People might stay because they:
- feel alone
- love the person who hurts them
- are scared the violence or abuse will get worse if they leave.
People might also stay in a relationship because they think:
- they did something to cause the violence or abuse
- violence or abuse will happen to them no matter what.
It is important to respect a person’s choice to stay in their relationship.
And you should not tell them that:
- they must leave
- the violence or abuse must not be that bad
- the violence or abuse is their fault.
If a person is not ready to leave, you can still try to support them to be safer.
How you can support the person to be safer
If you or someone you know is in danger, call Triple Zero.
000
We have a section on this website about how to call Triple Zero.
You can find out more on our page about a guide to call Triple Zero.
You can help the person you care for to find support.
This includes helping them contact:
- someone they trust
- a local support group
-
a place where they will be safe from
Domestic and family violence is when someone close to you hurts you, such as:
- your partner, like your boyfriend or girlfriend
- a member of your family
- someone who takes care of you
- someone you live with.
You can also help the person you care for contact a service.
Counselling is when you work with someone to explore how you think and feel.
This can help you:
- reach goals
- feel safe
- learn skills
- understand what happened to you.
You can find out more on our page about counselling.
You can support the person you care for to call a helpline.
Helplines are phone numbers that will connect you to people who:
- care about what you are going through
- can give you good advice.
We have a list of helplines on our website.
You can find out more on our page about helplines.
You can support the person who you care for to manage their own money.
This can help them feel better about leaving their relationship if or when they want to.
You can find out more on our page about managing your own money.
Sometimes other carers might be using violence or abuse against the person you care for.
It is important to understand how hard it can be for the person to leave this type of relationship.
You can let them know you will help them think of ways be safer if:
- they want you to help them
- you feel comfortable helping them.
You can support them to learn more about the rules about how people must treat them:
- fairly
- equally.
You can find out more on our page about your rights.
You can support the person to care for themselves.
You can find out more on our page about caring for yourself.
You can support the person who you care for to learn about legal help they can get.
For example, you can support them to learn about
A protection order is a legal document that helps protect you from domestic and family violence.
You can find out more on our page about legal help after experiencing violence or abuse.
You can let the person know that you are safe to talk to.
But it is also okay if they do not want to share what is happening.
You can find out more on our page about talking to the person I care for about violence or abuse.
You can contact the National Disability Abuse and Neglect Hotline.
They can give advice about how to support people with disability who experience violence or abuse.
What you can do
It is never your fault if you have experienced the bad behaviour we talk about on this page.
We are sorry that this has happened to you.
The first thing you should do is make sure you are safe.
If you or someone you know is in danger, call Triple Zero.
000
We have a section on this website about how to call Triple Zero.
You can find out more on our page about a guide to call Triple Zero.
You can contact 1800RESPECT for support.
You can call them.
1800 737 732
You can talk to someone online.
You can send them a text message.
0458 737 732
If you send them a text message, you can just send the word ‘HELLO’.
You can leave your partner if this is where you are experiencing the bad behaviour.
For example, your boyfriend or girlfriend.
You can find out more on our page about how to be safe when you leave a relationship.
If you are not ready to leave your partner, you can still make a plan about how to be safe.
You can find out more on our page about when you are not ready to leave a relationship.
You can get support from your friends and family.
It is a good idea to tell them:
- what they can do to help you
- to focus on what you need to feel safe.
You can keep proof of the person’s bad behaviour if it safe for you to do so.
You can give this proof to the police if you decide to contact them.
You can start to manage your own money so you can leave if or when you want to.
You can find out more on our page about managing your own money.
You can share what is happening to a government organisation.
For example, the Australian Human Rights Commission (AHRC).
AHRC is an organisation that makes sure people treat others:
- fairly
- equally.
You can call a helpline.
Helplines are phone numbers that will connect you to people who:
- care about what you are going through
- can give you good advice.
We have a list of helplines on our website.
You can find out more on our page about helplines.
You can work with someone to explore how you think and feel.
This can help you:
- reach goals
- feel safe
- learn skills
- understand what happened to you.
You can find out more on our page about counselling.
You can learn more about the rules about how people must treat you:
- fairly
- equally.
You can find out more on our page about your rights.
You can think about what you can do to care for yourself.
You can find out more on our page about caring for yourself.
You might have experienced the bad behaviour from someone who did a service for you.
For example, from:
- a health professional
- someone who cleaned your house.
You can talk to the person who organises your services if this has happened to you.